77bq Terms & Conditions — Your Agreement With Us

Clause 1

Introduction & Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 77bq ("the Platform", "we", "us", "our") governing your access to and use of the 77bq website located at https://77bq.io and all associated services, games, features, and content provided thereon (collectively, the "Services").

By accessing the 77bq platform, creating a player account, making a deposit, placing a bet, participating in a promotion, or using any part of the Services, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.

If you do not agree to any part of these Terms, you must immediately cease all use of the platform and close your account if one has been created. Continued use of the platform following publication of any updated Terms constitutes your acceptance of those updates.

Clause 2

Eligibility Requirements

Access to and use of the 77bq platform is subject to the following eligibility conditions, all of which must be satisfied at the time of registration and continuously throughout the duration of your account:

• You must be a natural person aged 21 years or older. 77bq does not permit any person under the age of 21 to register an account, access the platform, or participate in any form of gambling activity offered through the Services.
• You must be accessing the platform from a jurisdiction in which online gambling is not expressly prohibited by applicable law. It is your sole responsibility to determine whether your use of 77bq is lawful in your location.
• You must not be listed on any self-exclusion register applicable to your jurisdiction, nor have previously self-excluded from 77bq.
• You must not be acting on behalf of another person or as a professional gambler in a capacity that would violate applicable laws.
• You must be capable of entering into a legally binding agreement under the laws applicable to you.

Clause 3

Account Registration

3.1 Account Creation

To access the full range of 77bq Services, you must register a player account. During registration you will be required to provide accurate, complete, and up-to-date personal information including your full legal name, date of birth, residential address, email address, and mobile number. Providing false or misleading information constitutes a material breach of these Terms and will result in account suspension and forfeiture of any outstanding balance.

3.2 One Account Per Person

Each player is permitted to hold only one registered account on 77bq at any given time. Creating duplicate accounts, whether under the same or different identities, is strictly prohibited. If multiple accounts are identified as belonging to the same individual, 77bq reserves the right to close all such accounts, void any associated bonuses, and withhold any winnings pending investigation.

3.3 Account Verification (KYC)

77bq reserves the right to request identity verification documents at any time, including but not limited to a valid national identity card (NID), passport, or other government-issued photo identification, together with proof of address and, where applicable, proof of payment method ownership. Failure to provide satisfactory verification documents within the requested timeframe may result in account restriction or closure.

3.4 Account Security

You are solely responsible for maintaining the confidentiality of your username and password. 77bq will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure. You must notify us immediately at [email protected] if you suspect that your account has been accessed without your authorisation.

3.5 Account Closure by Player

You may request closure of your 77bq account at any time by contacting the support team. Any pending withdrawal requests that were validly submitted prior to closure will be processed in the normal course. Balances remaining at the time of closure will be returned to you via your registered payment method subject to verification requirements being met.

Clause 4

Deposits & Withdrawals

4.1 Accepted Payment Methods

77bq accepts deposits and processes withdrawals via the following payment methods available to Bangladesh players: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Supported payment methods are subject to change at the discretion of 77bq. Current availability is always displayed within the platform's cashier section.

4.2 Currency

All transactions on 77bq are conducted in Bangladeshi Taka (BDT, symbol ৳). All account balances, bonus amounts, wager requirements, and withdrawal amounts are denominated in BDT. 77bq is not responsible for any currency conversion fees or exchange rate differences incurred through your payment provider.

4.3 Minimum and Maximum Limits

The minimum deposit amount is ৳100 per transaction. Maximum deposit and withdrawal limits may apply per transaction, per day, or per month, and are displayed within the cashier at the time of each transaction. These limits may vary depending on the payment method selected and your account verification status.

4.4 Deposit Processing

Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to your 77bq account instantly or within a few minutes of successful payment confirmation. Bank transfer deposits may take longer to process depending on the issuing bank's processing schedule. 77bq is not responsible for delays caused by third-party payment processors.

4.5 Withdrawal Processing

Withdrawal requests are reviewed and processed by the 77bq payments team within a reasonable timeframe. Processing times vary by payment method. Players must have completed all applicable KYC verification requirements before a withdrawal can be approved. 77bq reserves the right to request additional verification documentation before processing any withdrawal, particularly for amounts above defined thresholds.

4.6 Prohibited Sources of Funds

You confirm that all funds deposited into your 77bq account originate from a lawful source and that you are the rightful owner of the payment method used. Deposits suspected of originating from unlawful activity, including money laundering, will be reported to relevant authorities and the associated account will be suspended immediately.

Clause 5

Bonuses & Promotions

5.1 Eligibility for Bonuses

Promotional offers available on 77bq are subject to individual bonus terms and conditions published alongside each promotion. General eligibility requires a verified 77bq account in good standing. Players who have previously self-excluded or whose accounts are under review are not eligible for promotional offers.

5.2 Wagering Requirements

All bonuses granted by 77bq are subject to wagering requirements unless explicitly stated otherwise. Wagering requirements specify the number of times a bonus amount (and in some cases the deposit amount) must be wagered before any winnings derived from that bonus become eligible for withdrawal. The specific wagering multiplier applicable to each promotion is stated in the relevant promotion's terms.

5.3 Bonus Abuse

77bq employs automated and manual systems to detect bonus abuse. Prohibited behaviour includes but is not limited to: creating multiple accounts to claim the same bonus, placing low-risk or structured bets solely to complete wagering requirements without genuine play intent, using bonus funds across games excluded from wagering contribution, and coordinating with other players to exploit promotional offers. Any such behaviour will result in forfeiture of bonus funds and associated winnings, and may result in permanent account closure.

5.4 Expiry of Bonuses

All bonus funds and associated wagering requirements are subject to expiry periods as specified in the individual promotion terms. Bonus funds that have not been wagered within the applicable expiry period will be automatically removed from the player's account without compensation.

Clause 6

Game Rules & Fair Play

All games available on the 77bq platform are operated using certified random number generator (RNG) technology. RNG systems used by 77bq's game providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and others — are independently tested and certified by recognised third-party testing laboratories to ensure genuinely random and fair outcomes.

Each game on 77bq is governed by its own specific rules, which are displayed within the game interface. It is your responsibility to read and understand the rules of any game before wagering real money. 77bq accepts no responsibility for losses resulting from a player's failure to understand applicable game rules.

In the event of a malfunction, disconnection, or technical error during a game round, 77bq reserves the right to void affected game rounds and return the corresponding wager amounts to players' accounts. Any wins derived from clearly erroneous or malfunctioning game states may be voided. In such cases, 77bq will endeavour to communicate with affected players and resolve the matter fairly and promptly.

Clause 7

Prohibited Conduct

The following actions are strictly prohibited on the 77bq platform. Engaging in any prohibited conduct may result in immediate account suspension or permanent closure, forfeiture of account balance and pending withdrawals, and referral to law enforcement authorities where applicable:

• Using automated software, bots, scripts, or any artificial intelligence tool to interact with the platform, place bets, or exploit game mechanics.
• Collusion with other players to gain an unfair advantage in any game or tournament.
• Exploiting errors, bugs, or glitches in game software or platform systems for financial gain.
• Using the platform to launder money or conduct any other financial crime.
• Engaging in any form of chargebacks or fraudulent dispute of legitimate transactions with your payment provider.
• Accessing the platform using a VPN, proxy, or anonymising service for the purpose of circumventing geographic or account restrictions.
• Impersonating another player, 77bq staff member, or any other person.
• Sharing, selling, or transferring your account credentials to any third party.
• Publishing, distributing, or reproducing any 77bq content without express written authorisation.

Clause 8

Intellectual Property

All content on the 77bq platform, including but not limited to software, design, graphics, text, logos, game interfaces, data, databases, and all other materials (collectively "Content"), is the exclusive property of 77bq or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to copy, modify, distribute, publicly display, reverse-engineer, or create derivative works from any part of the Content without express prior written consent from 77bq.

The 77bq name, logo, and all associated brand identifiers are trademarks of 77bq. Nothing in these Terms grants you any right to use 77bq's trademarks, trade names, or service marks without our prior written approval.

Clause 9

Privacy & Data Protection

77bq collects, processes, and stores personal data in accordance with our Privacy Policy, which is available at /privacy-policy and is incorporated into these Terms by reference. By registering an account on 77bq, you consent to the collection and processing of your personal data as described in the Privacy Policy.

77bq takes the security of your personal information seriously. All data transmitted between your device and the 77bq platform is encrypted using 256-bit SSL (Secure Sockets Layer) technology. We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

You have the right to request access to the personal data we hold about you, to request correction of inaccurate data, and to request deletion of your data subject to applicable legal obligations we must meet. To exercise any of these rights, contact us at [email protected].

Clause 10

Responsible Gaming

77bq is firmly committed to promoting responsible gambling practices. Gambling is intended solely as a form of entertainment and should never be pursued as a means to generate income, recover financial losses, or escape personal difficulties.

The following responsible gaming tools are available to all 77bq account holders and can be accessed through your account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending on the platform.
• Session Time Limits: Set limits on the duration of individual gaming sessions to prevent extended periods of continuous play.
• Cooling-Off Period: Temporarily suspend your account for a defined period ranging from 24 hours to several weeks.
• Self-Exclusion: Permanently exclude yourself from accessing the 77bq platform. Self-exclusion requests are processed promptly and are not reversible for the duration of the exclusion period.
• Reality Checks: Enable periodic on-screen notifications displaying your session duration and net win/loss position.

If you are concerned that your gambling habits are negatively affecting your life or the lives of those around you, we strongly encourage you to visit our dedicated Responsible Gaming page or contact our support team at [email protected]. 77bq cooperates with recognised gambling support organisations to ensure players in Bangladesh can access appropriate assistance.

Clause 11

Limitation of Liability

To the maximum extent permitted by applicable law, 77bq, its directors, officers, employees, affiliates, and agents shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or any other intangible losses.

77bq does not warrant that the platform will be continuously available, free from errors, or free from viruses or other harmful components. We will use commercially reasonable efforts to maintain platform availability but accept no liability for service interruptions caused by circumstances outside our reasonable control, including technical failures, maintenance, natural disasters, or government actions.

In any event, 77bq's total aggregate liability to you in connection with any claim arising from these Terms or your use of the platform shall not exceed the total amount deposited by you into your 77bq account in the thirty (30) days immediately preceding the event giving rise to the claim.

Clause 12

Amendments & Termination

12.1 Amendments to Terms

77bq reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will provide reasonable notice to registered players via the platform, by email to your registered address, or by publishing an updated version of these Terms at https://77bq.io/terms-conditions with a revised effective date. Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

12.2 Termination by 77bq

77bq reserves the right to suspend or permanently close your account at any time with or without notice if, in our reasonable judgement, you have violated any provision of these Terms, engaged in fraudulent or illegal activity, or posed a risk to the integrity of the platform or the safety of other players. Upon termination for cause, any outstanding balance may be withheld pending investigation and any bonus funds will be forfeited.

12.3 Effect of Termination

Upon termination of your account for any reason, your licence to access the platform ceases immediately. Provisions of these Terms that by their nature should survive termination — including intellectual property rights, limitation of liability, and dispute resolution — shall continue in full force and effect.

Clause 13

Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with applicable law. 77bq operates as a platform accessible to Bangladesh players and takes Bangladesh market regulations seriously.

In the event of a dispute between you and 77bq, you are encouraged to contact our customer support team in the first instance to seek an informal resolution. We are committed to resolving player complaints promptly and fairly. Our support team can be reached 24 hours a day, 7 days a week at [email protected].

If a dispute cannot be resolved informally within a reasonable period, either party may refer the matter to binding arbitration or such other dispute resolution mechanism as may be applicable. Nothing in this clause prevents either party from seeking urgent injunctive relief from a court of competent jurisdiction.

Clause 14

Contact & Support

If you have any questions regarding these Terms & Conditions, require clarification on any provision, or need to report a concern, please contact the 77bq support team using the details below. All enquiries will be acknowledged and responded to as promptly as possible.

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Response Language: English
• Platform: https://77bq.io

For responsible gaming support specifically, please visit our dedicated Responsible Gaming page, which provides detailed information on the tools available and guidance on accessing external support resources for players in Bangladesh.

For questions about how your personal data is collected and used, please review our Privacy Policy. For general platform questions, our FAQ page covers the most common enquiries from 77bq players.